GENERAL PROVISIONS |
§ 111.01. ADOPTION BY REFERENCE. |
§ 111.02. AMENDMENTS. |
REGULATING SUBSCRIBER RATES FOR BASIC SERVICE TIER |
§ 111.15. DEFINITIONS. |
§ 111.16. INITIAL REVIEW OF BASIC CABLE RATES. |
§ 111.17. REVIEW OF REQUEST FOR INCREASE IN BASIC CABLE RATES. |
§ 111.18. CABLE OPERATOR INFORMATION. |
CUSTOMER SERVICE STANDARDS |
§ 111.30. FCC RULEMAKING. |
§ 111.31. COMMUNICATIONS. |
§ 111.32. SERVICE CENTERS. |
§ 111.33. TRAINING AND CONDUCT OF EMPLOYEES. |
§ 111.34. TELEPHONE LINES. |
§ 111.35. COMPLAINT PROCEDURE. |
§ 111.36. INSTALLATION AND SERVICE. |
§ 111.37. OUTAGES. |
§ 111.38. TERMINATION OF SERVICE AND DISCONNECTION. |
§ 111.39. BILLING. |
§ 111.40. RECORDS REQUIREMENTS. |
§ 111.41. MISCELLANEOUS REQUIREMENTS. |
§ 111.42. PROCEDURES FOR CONTACTING SUBSCRIBERS. |
§ 111.43. FAILURE TO COMPLY WITH THESE REQUIREMENTS. |